Your CCB is issued only once per year, every July, and can be found online in your CRA account (found in “view mail” option, select CCB Notice PDF version).
If you do not have a CRA online account PIN, you can call 1-800-387-1193 to request that a new one be mailed to you – please note that this option can take up to 6 weeks to process and will delay your application approval.
If you are behind in filing your taxes, you will not receive a current CCB statement.
The primary caregiver on file with the CRA is the only person that will receive the CCB for the family.
We also accept Proof of Assistance statements or monthly statements from Ontario Works and Ontario Disability Support Programs.
